PFLAG Charlotte Chapter Coordinator Role

The PFLAG Charlotte Chapter Coordinator reports to the Executive Director and provides administrative support integral to the ongoing operations of PFLAG Charlotte. Approximately 20 hours/week with occasional evenings and weekends.
The role is in person at least 2 fixed days per week; virtual is an option for remaining hours.


3800 Monroe Road Charlotte 28205

Organizational Overview

Serving the Charlotte area since 1987, PFLAG Charlotte strengthens families, empowers allies, and elevates LGBTQ+ communities through peer support, education, and advocacy.  We are a local chapter of PFLAG National, the first and largest organization for LGBTQ+ people, their parents, families, and allies.

Peer Support

  • Monthly peer support group meetings for parents, caregivers, family members, community members and allies
  • Workshops for Parents & Caregivers of LGBTQ+ individuals
  • One-to-one and online peer support options
  • Monthly Meetings & More parent/caregiver newsletter

Education and Advocacy

  • Educational workshops for the workplace, healthcare spaces, schools, faith communities, and social service organizations
  • Annual “At the Intersection of Faith and LGBTQ+ Identities” community event
  • “LGBTQ+ Law and Practice” continuing legal education program
  • PFLAG Charlotte blog and online newsletter, The Ally

Responsibilities of the Role include, but are not limited to, the following:

Chapter Administration and Support

  • Respond to support requests from chapter email and phone inquiries
  • Track services rendered
  • Coordinate in-person and virtual peer support group meetings, including promotion, registration, and follow up communication
  • Provide administrative support for virtual and in-person educational workshops
  • Organize and maintain MS 365 SharePoint and Teams (chapter technology platform)
  • Maintain Chapter Hub membership data base, annual events calendar, and resource lists

Event planning

  • Provide administrative support for fundraising events, including PFLAG Charlotte’s major fundraiser, Pride & Purpose
  • Coordinate Family Connections events
  • Organize PFLAG Charlotte participation in Charlotte Pride Weekend (booth and parade)
  • Help coordinate logistics for annual Faith Conference

, Communications and Operations

  • Coordinate with Social Media Team as needed
  • Maintain distribution lists
  • Draft Monthly Meetings & More Updates

Donor Database Management

  • Maintain donor database
  • Develop and generate monthly reports
  • Send donor acknowledgement letters

Pay: Approximately $20/hour, commensurate with experience

Minimum Qualifications and Skills:

  • Bachelor’s degree or HS diploma with equivalent experience
  • Demonstrated organizational and event planning skills
  • Excellent interpersonal communication and writing skills
  • Strong computer experience with a variety of programs, including MS365, Mailchimp, Little Green Light (or similar Customer Relationship Manager System), Zoom, PowerPoint, Excel, and Canva.

Desirable Skills

  • Self Starter – organized, efficient, forward thinking
  • Ability to work independently on a variety of tasks
  • Knowledge of and experience with chapter-based, grassroots, membership organizations and/or extensive volunteer networks
  • Collegial working style

To apply, please submit cover letter and resume to by Friday, January 7th, 2022.